Shipping policy

Shipping Policy

Last updated: 02/09/2024

Thank you for shopping with [Your Business Name]! We want to ensure that your shopping experience is smooth and enjoyable. Please take a moment to review our shipping policy below.

1. Processing Time:

  • Orders are processed and shipped within 2-3 business days (excluding weekends and holidays) after receiving full payment. We strive to dispatch orders as quickly as possible, and you will receive an email confirmation once your order has been shipped.

2. Shipping Methods:

  • We offer standard shipping method which will be displayed at checkout. 

3. Shipping Locations:

  • Currently, we ship solely to United States. If you are in a location not listed, please contact us, and we will do our best to accommodate your request. But international shipping and orders are unavailable as of this time.

4. Shipping Charges:

  • Shipping rate is flat 5.99 USD , does not matter how many orders you placed. You can view the shipping cost at checkout before completing your purchase.

5. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your shipment.

6. Customs and Import Duties:

  • Customers are responsible for any customs and import duties that may apply to their order. We recommend checking with your local customs office for more information on potential charges. But as of writing, we only cater US based customers. 

7. Delays and Incidents:

  • While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may cause delays. We appreciate your understanding in such situations.

8. Lost or Stolen Packages:

  •  Snap and Sticks is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is secure, and consider using a delivery location where someone can receive the package.

9. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange for reshipment. Additional shipping charges may apply.

10. Contact Information:

  • If you have any questions about our shipping policy or your order, please contact our customer service team at contact us page.

By placing an order with Snap and sticks. you agree to the terms outlined in this shipping policy.

Thank you for choosing Snap and sticks!